The Do's and Don'ts of Email Etiquette

Communication is a vital skill to master in the workplace. Communication is about how you present yourself in the professional world, about how you successfully express and share your ideas in the boardroom, and it’s essential in forming meaningful professional relationships. How do you successfully represent yourself and your ideas in online communication? Here is what you should know before you hit send:

Be Concise. Every email you write should have a clear subject line, brief and friendly salutation, a clear action summary reporting a clear purpose, key points of action, and subsequent contact information, as well as an appropriate conclusion. Including all the necessary information will help with efficiency, clarity, and accountability. Additionally, consider if this email is necessary, appropriate, and targeted at the most appropriate audience.

Don’t Be Unprofessional. Don’t send professional emails from personal emails or from email accounts entitled or as this will make you come off as unprofessional and not serious about your position. It should go without saying that you should leave cursing, inappropriate comments, text speak, emoticons, and similar items out of your emails. Remember to be professional, courteous, and brief.

Proofread. In a professional setting -- especially with access to with auto spellcheck -- there is no reason to send sloppy emails. Ensure that everything is spelled correctly and that there are no grammatical errors. Simple errors can reflect poorly on your professional communication skills so take the extra time to give your email a second glance.

Don’t Get Disorganized. Failure to respond to an email in an appropriate timeframe or an inability to find an email containing vital information because your inbox is overcrowded won’t help you in the workplace. Learning to organize, label, and flag your emails will help you get organized and will streamline your inbox.

Add A Signature. A signature with your title and appropriate contact information will help identify you to your professional peers. Include information such as your name, title, business, phone number, and professional social media contact addresses. Leave fun facts, ‘clever’ quotes, and artwork out. Sync your signature to your mobile devices to maintain a professional presence.

How you present yourself over emails and social media can make a difference in how your peers and superiors view your professionalism. For more information for business professionals and business consultants, visit Schlenner Wenner & Company today.